Privacy Policy

Last Updated: 01/04/2025

FlashTrade (“we”, “our”, or “us”) is committed to protecting the privacy of users (“you”, “your”) who access and use our platform and services available through flashtrade.xyz.

This Privacy Policy outlines the types of personal and technical information we collect, how we use it, and the rights you have regarding your data.

By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Account Information

• Email address (for account creation, login, and communication)
• Username or display name
• Subscription activity and usage history

b. API Keys

• Users connect their Exchange account using API keys to enable trading functionality.
• These keys are encrypted and securely stored.
• We do not request withdrawal rights or permissions beyond what is required to execute trades.

c. Wallet and Transaction Data

• Each user is assigned an individual wallet address on our platform.
• We collect and monitor deposits of USDT made to this wallet for subscription activation.
• All wallet activity is recorded on the blockchain and tied to your user account internally.
• We do not collect private keys — your on-platform wallet is a secure deposit address for platform use only.
• Do not deposit USDT apart from subscription activity

d. Usage and Log Information

• IP address
• Browser type, operating system, and device info
• Log data, time spent on the platform, feature usage, and interactions

2. How We Use Your Information

We use your information to:

• Provide and manage platform access and features
• Enable trading strategy execution via Exchange APIs
• Handle and track wallet-based USDT subscriptions
• Communicate important updates or support-related information
• Improve platform security, performance, and user experience
• Comply with legal, regulatory, or technical obligations

We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes.

3. In-House Wallet & Subscription Payments

We have developed our own secure wallet infrastructure for managing subscriptions.

• Users are required to deposit USDT to their assigned wallet address on our platform.
• Once confirmed, the subscription is activated based on the credited amount.
• We do not use any third-party payment gateways. All transactions are fully handled on-chain via our infrastructure.

⚠️ Important: Incorrect deposits (wrong token, wrong chain, etc.) may result in irreversible loss. Always double-check before transferring.

4. KYC (Know Your Customer) and Identity Verification

To comply with applicable financial regulations, anti-money laundering (AML) laws, or internal risk controls, we may require users to complete identity verification (KYC) before accessing or continuing to use certain services.

This may include collection of the following:

• Full name
• Date of birth
• Government-issued photo ID
• Proof of address (utility bill, bank statement, etc.)
• Selfie or video verification

We commit to:

• Using this data solely for compliance and security purposes
• Storing KYC information securely with restricted access
• Never sharing or selling this data to third parties for marketing or advertising

We may use a reliable third-party KYC provider to perform this verification, in which case your data will be handled in accordance with their privacy standards and relevant legal obligations.

Failure to complete KYC when requested may result in limited access or suspension of your account.

5. Security of Your Information

We implement strong security measures, including:

• Encrypted storage of sensitive data (e.g., API keys)
• Blockchain-based wallet monitoring and transaction security
• Regular audits and monitoring of platform infrastructure
• Enforced access control across internal systems

However, no digital system is 100% secure. You use our platform and services at your own risk, and we encourage best practices such as securing your login credentials and avoiding shared devices.

6. Your Rights

You have the right to:

• Access your personal information
• Request updates or corrections
• Request deletion of your account and associated data
• Withdraw consent to data collection (where applicable)
• Object to certain types of data processing

To make any such request, contact us at help@flashtrade.xyz.

7. Third-Party Services

While our platform operates independently of third-party payment processors, we may still rely on trusted services for:

• Platform analytics
• Error monitoring
• Email communications

These services are required to protect your data in line with privacy regulations. We do not share your personal data with third-party advertisers.

We are not affiliated with any Exchanges. You are responsible for complying with Exchange's terms and policies when connecting your account.

8. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Keep you logged in
• Improve the user experience
• Collect analytics data

You may disable cookies in your browser settings, though it may affect certain features.

9. Data Retention

We retain personal and transactional data as long as it is necessary to:

• Maintain your account
• Provide support
• Comply with legal obligations

If you request account deletion, your data will be securely deleted within a reasonable timeframe, unless retention is required by law.

10. Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect or store data from minors. If we become aware that a user under 18 has submitted personal data, we will take appropriate steps to delete it.

11. Policy Updates

We may modify this Privacy Policy from time to time. Significant updates will be communicated via email or in-app notices. Continued use of the platform constitutes acceptance of any revised terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: help@flashtrade.xyz
Website: flashtrade.xyz